SWITCH stopped selling .ch domain names directly as of 1 January 2015 and successively handed over the related customer support to its business partners, the registrars. This transfer process was completed in May 2016. All .ch domain names are now registered and administered exclusively through SWITCH's accredited registrars.
The basis for this change is the federal government's new Ordinance on Internet Domains (OID). SWITCH will in future focus on operating the database of .ch domain names - the registry - and on ensuring that the Swiss Internet remains secure and stable. More info